Property Owner / Manager
Implementation
Onboarding | Getting Started
Onboarding | Admin Essentials
- How to Bulk Import Tenants Using the Import Feature
- How to Navigate the ButterflyMX OS
- How to Manually Add Tenants to the ButterflyMX OS
- How to Resend Resident/Tenant Registration Emails
- How to Manage Admins in the ButterflyMX OS
- How to Review Call and Door Release History in the ButterflyMX OS
Onboarding | Commercial Buildings
Troubleshooting
- 🛡️ Welcome to the ButterflyMX Trust Center
- ButterflyMX Status Page: Real-Time System Updates & Notifications
- How to Power Cycle The 2-Door Controller
- How to Power Cycle Your Vehicle Reader
- How to Power Cycle Your Next-Generation Intercom
- How to Power Cycle Your Legacy Intercom
Billing
- W-9 Form
- Software Subscription Billing & Renewals
- Sales Tax Exemption
- Refunds
- How to Make a Payment
- Certificate of Insurance (COI)
Onboarding | QR Code Intercom
Onboarding | Access Control System
Onboarding | Property Management System Integrations
Onboarding | Security Cameras
Onboarding | Front Desk Station
Onboarding | Amenity Reservations
Onboarding | Smart Locks
- How to Add Credentials to dormakaba EVO LZ Smart Locks (using a Temporary Hotspot)
- ButterflyMX Yale Smart Lock - Property Manager Resources
- ButterflyMX Dormakaba Smart Lock - Property Manager Resources
- How to Set Up the ButterflyMX dormakaba EVO Online Smart Lock Integration (w/ Temporary Hotspot)
- How to Troubleshoot Your Yale Assure 2 Smart Lock
- How to Troubleshoot Your dormakaba EVO Smart Lock