Context:
Amenity reservations allow residents to view, book, and access amenities directly from the ButterflyMX mobile app while enabling you and your staff to manage amenity access and collect payment for these spaces. Now available for all of ButterflyMX’s 17,000+ customers, this feature simplifies managing access to your property’s amenities.
What is the amenity reservations feature?
Amenity reservations are a powerful new feature that makes reserving an amenity space at a ButterflyMX-equipped property easier than ever. Residents and tenants reserve and access property amenities through the ButterflyMX mobile app. Additionally, you and your property staff can manage amenity access, review amenity usage, and track payments — all within your ButterflyMX account.
This latest feature allows residents to explore your community’s amenities anytime. Further, it enables them to easily check space availability and associated fees and book an amenity for themselves and their guests. Booking an amenity grants residents and guests exclusive access to the space via the ButterflyMX app.
Property staff also benefit from this new feature as it simplifies reviewing and approving reservation requests for amenity spaces. As a result, your administrative workload is reduced, and you’re given valuable insights into amenity usage and activities.
Amenity reservation features
Key features of ButterflyMX’s amenity reservations include:
- Easy reservations
- Within the ButterflyMX mobile app, residents can browse amenity spaces and make reservations anytime.
- Effortless management
- Configure amenity spaces through your online account in just a few clicks. Quickly approve and manage reservation requests anytime or configure the system for auto-approval.
- Reserved access
- Exclusive and time-restricted access is granted to residents and guests only, ensuring a private experience within amenity spaces.
- Payment tracking
- Hide or display payment information, track payments made, and quickly identify reservations with outstanding balances.
How does our new amenity reservations feature work?
Follow these four steps to enable amenity reservations at your property:
- Add your amenity spaces to the ButterflyMX system
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To begin, add your building’s amenity spaces and related information to the ButterflyMX system, including photos, policies, and pricing information.
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- Residents view and reserve amenities
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Next, residents can view and reserve the available amenities directly through the ButterflyMX mobile app.
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- Approve reservations requests
- Once an amenity has been reserved, you can approve reservation requests, track payments, and review how the amenity space is being used. If preferred, you may set up amenities so they do not require approval.
- Residents and guests access the amenity
- After a reservation is approved, the resident who made the booking can invite their guests by sending them Visitor Passes or PINs for easy access to the reserved space. On the day of the reservation, the resident automatically receives access permissions directly in their ButterflyMX mobile app. Once the reservation expires, access permissions are automatically removed. Property staff can review, approve, or alter an amenity reservation at any time.
