Resident / Tenant
Open doors, issue guest passes, and answer video calls from the app
FAQ
- Can ButterflyMX Ring Multiple Phones at the Same Time?
- Remove Your Name from the Intercom Directory While Keeping App Access
- How to Organize Doors and Access Points in the ButterflyMX App
- Why Don’t I See My Additional Apartment in the ButterflyMX App?
- How to Add Additional Users to Your Apartment in ButterflyMX
- Is ButterflyMX a Free Service?
Getting Started
- Resident & Tenant Resources
- How Do I Use ButterflyMX as a Resident?
- How to Register as a New User for ButterflyMX - Registration Instructions
- How to Reset Your Password as a Resident
- How to Change Whether You Receive a Video Call or Phone Call from the Intercom
- How to Change How Your Name Appears on the Intercom Directory
Troubleshooting
- Get help with the ButterflyMX Assistant
- How to Find Your Building Name in the ButterflyMX App
- Troubleshooting the ButterflyMX Widget on Android
- Unable to Update Your Phone Number to a Landline
- ButterflyMX App Login Page Keeps Reloading on iPhone
- ButterflyMX App Login Page Keeps Reloading on Android
Mobile App Essentials
- Account Security: Guide to Two-Factor Authentication (2FA)
- How to Switch Between Units or Properties in the ButterflyMX Mobile App
- How Do I Let Someone In with ButterflyMX?
- How to Swipe-to-Open
- What is Video Calling with ButterflyMX?
- How to Use and Edit PINs
Mobile App Advanced
- How to use Bluetooth in the ButterflyMX Resident App
- Nearby Access Point in the ButterflyMX Resident App
- How to Use ButterflyMX with Apple CarPlay
- Add a visitor’s vehicle to a visitor pass
- Use Wallet Pass to Unlock ButterflyMX Doors
- Using ButterflyMX with the Stratis App
Using the Intercom
- Why Am I Receiving All Visitor Calls Instead of My Roommate?
- How to use the QR Code Intercom
- How to Use the Intercom Display
- Ways to Open Your Door or Gate with ButterflyMX
- Why Am I Getting Calls From ButterflyMX?
- How to Receive Phone Calls from the Video Intercom
Package Room
Access Control System
Smart Locks
- How to Use Your dormakaba Smart Lock with the ButterflyMX App
- How to Use Your Yale Smart Lock with the ButterflyMX App
- How to Use Your Kwikset / Weiser UNITE Smart Lock with the ButterflyMX App
- Battery Replacement Instructions for Dormakaba Saffire EVO LZ Series
- Can ButterflyMX Open My Apartment Door?
- How to Connect Your SALTO KS Account to ButterflyMX