ButterflyMX is not a free service. However, residents and tenants are not billed directly by ButterflyMX.

The ButterflyMX system is purchased and managed by the property or building management, and any costs related to the service are handled through the property.

How Billing Works

• The property or building owner subscribes to the ButterflyMX service.

• Residents typically do not pay ButterflyMX directly.

• If any fees apply, they are usually included in rent or handled through the property’s billing structure.

Because billing arrangements can vary from building to building, your property manager or building administrator is the best person to contact if you have questions about how the service is billed at your property.

Example

If you live in a building that uses ButterflyMX for visitor access and building entry, the property management company manages the service and any associated costs. Residents simply use the system provided by the property.

If you have additional questions about how ButterflyMX works in your building, your property manager can provide the most accurate information.