Do you have access to multiple units or properties through ButterflyMX? No problem! The mobile app makes it easy to switch between different locations using the building switcher feature.
📱 How to Switch Units/Properties
Step 1: Open the ButterflyMX App
Launch the ButterflyMX mobile app on your device and navigate to the Home screen.
Step 2: Find the Building Switcher
Look at the top of your Home screen where you'll see your current building name and unit number displayed.
Step 3: Tap to Switch
Tap on your building name and unit number at the top of the screen. This will open a dropdown menu showing all properties and units where you have access.
Step 4: Select Your Destination
From the dropdown list, simply tap the desired building or unit to switch directly to that property.
✅ Requirements for Multiple Properties
To see multiple properties in your app, you must be:
- Added to each property using the same email address
- Registered as a resident at each location by the property manager
🔧 Troubleshooting
Can't See the Dropdown Menu?
If you don't see other properties when tapping the building name, it means:
- You haven't been added to the other property yet
- Different email addresses were used for different properties
Different Email Addresses?
If your properties use different email addresses:
- You'll need to log out and log back in with different emails to access each property
- OR ask your property managers to update one of the accounts to use the same email address
📞 Need Help?
Can't add yourself to a new property? Only property managers have the authority to add residents to buildings. Contact your property manager or leasing office to:
- Add you to a new property
- Update your email address to match existing accounts
- Remove you from old properties
💡 Pro Tips
- Same email = seamless switching between properties
- Different emails = manual login required for each property
- The building switcher appears at the top of your Home screen
- Changes made by property managers appear automatically in your app
Need additional assistance? Contact your property manager or reach out to ButterflyMX support for help with account management.