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Why Am I Getting Calls From ButterflyMX?

Key takeaways:

  • If you’re receiving calls, it’s because your building uses the ButterflyMX video intercom system. Visitors and delivery drivers use this system to request access to your property.
  • The ButterflyMX mobile app allows you to see and communicate with visitors before granting access, providing an added layer of security and convenience.
  • The app lets you swipe to open doors or gates remotely, review door release logs with time- and date-stamped photos, issue and revoke Visitor Pass​ for guests, and integrate with Alexa or Siri for voice-controlled access.

butterflymx video calling

If you recently started receiving phone calls from ButterflyMX, it’s a visitor or delivery person calling you from our video intercom installed at your building’s entryway. This visitor or delivery person is calling you to get property access and you shouldn’t ignore or block these calls.

Read on to learn why you’re getting these calls, how to pick them up, and the many ways to grant access to your property.

Read this post to learn:

Why am I getting calls from ButterflyMX?

You’re getting calls from ButterflyMX because your building has installed the ButterflyMX video intercom system. When a visitor or delivery person arrives at your building, they use the video intercom installed at the entrance of your property to call you and request building access.

To grant access to your visitor or delivery, you’ll simply pick up the call and press ‘9’ to open the door or gate. Additionally, you can download the ButterflyMX mobile app to answer calls and get many more features.

Watch how ButterflyMX works:

Why you should download the ButterflyMX app

When you receive a call from a visitor or delivery and dial ‘9’ to grant access, you miss out on one of the ButterflyMX video intercom’s most popular features: the mobile app.

With ButterflyMX, you can see who is at the door before granting access. And when you download the ButterflyMX mobile app, you can do just that. When you receive a video call from your visitor, you can answer the call, visually verify their identity, and press the ‘open door’ button in the mobile app to open the door or gate.

In addition to receiving video calls, there are many other features that you can start taking advantage of once you download the ButterflyMX mobile app,

Some of the features include:

  • Swipe to open the door or gate from anywhere in the world
  • Review all door release logs with a time-and date-stamped photo
  • Issue Visitor Passes to friends, family, and visitors for managed access that can be revoked at any time
  • Connect your Alexa- or Siri-enabled device to unlock the door or gate with your voice

How to register for ButterflyMX and get the mobile app

When your property added ButterflyMX, you should have received an email prompting you to register for ButterflyMX. If you can’t find the email, check your spam folder or contact your property manager or building owner and ask them to resend the registration email.

Once you’ve registered for ButterflyMX, you can download the mobile app through the Apple App Store or the Google Play Store. Then, sign into the mobile app and take advantage of all of the features ButterflyMX offers.

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