If you moved out of a building and your ButterflyMX account is still connected to that property, the property manager for that building must remove your account.
For security reasons, ButterflyMX Support cannot remove residents from properties without authorization from the property manager.
What You Should Do
Contact the property manager or building administrator for your previous property.
Ask them to remove your account from the building in the ButterflyMX system.
Once the property manager removes your account, the property will no longer appear in your ButterflyMX mobile app.
If the Property Manager Needs Help
If your previous property manager needs assistance, they can contact ButterflyMX Support at:
They can also send a written request authorizing ButterflyMX Support to remove the account on their behalf.
Example
If you previously lived at Sunset Apartments and still see that property in your ButterflyMX app after moving out, contact the property manager for Sunset Apartments and ask them to remove your account from the system.
If you have additional questions about your ButterflyMX account, support will be happy to help.