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How to Set Up the ButterflyMX dormakaba EVO Online Smart Lock Integration

Context:

Follow the steps below to integrate your Dormakaba EVO LZ smart lock with ButterflyMX:

  1. Confirm Compatibility: Ensure your dormakaba EVO LZ online smart lock is listed in our Supported Smart Lock document.

  2. Network Requirements: Your locks need a stable internet connection. Verify that 2.4 GHz Wi-Fi (802.11b/g/n) is active throughout the building. You can find dormakaba's specific Wi-Fi requirements here and here. 

  3. Request Lyazon Account: Contact solarch@butterflymx.com to request your Lyazon account, which is necessary for commissioning your locks. Please provide your email address, contact name/phone number and building details in your Lyazon account request. Then follow these instructions carefully to create your account. 

  4. Provide Unit Matrix: Provide your ButterflyMX contact with a property unit matrix (door details) using the template here.

  5. Commission Locks: Use the dormakaba Lyazon Utility App to commission the locks. Follow these commissioning instructions. You must contact ButterflyMX Support to map your locks to your building in ButterflyMX after you commission to complete the integration.

  6. Testing Lock Connectivity: After commissioning locks, test each lock to ensure communication with Lyazon cloud. For each lock, issue the keypad command: **1# 

    1. Pass: 1 Blue flash and 1 Green flash 

    2. Fail: 1 Blue flash and 1 Red flash 

      1. If the test fails, proceed to troubleshooting on page 2 of these commissioning instructions

      2. Do not proceed with commissioning until each lock is connected to Wi-Fi.

  7. Map Locks with ButterflyMX: Contact ButterflyMX Support at (800) 398-4416 ext. 2 (Mon-Fri: 6am-10pm ET, Sat-Sun: 8am-8pm ET) to map the locks to your building in ButterflyMX.

    1. Please note: there are no credentials on your smart locks until they are mapped to your building in ButterflyMX so please keep locks unlocked and online until you are able to test credentials.

  • Important Notes:

    • If you commission a lock with a reported app firmware below 00.15.11 in the Lyazon Utility App, please reach out to Dormakaba Technical Support below for updates before proceeding.

    • Dormakaba ComID fobs used during construction mode will no longer function after commissioning.

    • If you plan on using Dormakaba ComID fobs on your ButterflyMX intercoms or card readers, please reach out to our Support Team to run necessary firmware updates first. 

    • To avoid access interruption, work with your property manager to assign dormakaba fob access in ButterflyMX OS before commissioning.

    • If you have an LZ-M (mortise) or LZ-L (latch) model, inform our Support Team if you wish to enable Auto-Relock.

    • One-Touch Re-lock will be enabled by default on all devices. Refer to the dormakaba EVO LZ User Guide for additional information.

    • Maintain an on-site dormakaba ELPS Battery Backup Device. This is crucial for ensuring lock access in the event of battery depletion.

  • Dormakaba Technical Support: For any hardware issues with your locks, contact Dormakaba Multi-Housing Tech Support at 1-800-849-8324 (option 3) or mhtechnicalsupport.us@dormakaba.com.

 

 

 

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