Context:
The following information walks you through how to integrate your Yale smart lock with ButterflyMX
What to Do:
Confirm Compatibility: Check your Yale smart lock part number against our Supported Smart Lock list. If there are any questions of compatibility, please reach out to solarch@butterflymx.com for confirmation. Please be sure to include the full part number.
Network Requirements: If locks are connecting to Wi-Fi, ensure 2.4 GHz Wi-Fi utilizing 802.11b/g/n is active throughout the building.
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Commission via Yale Access App:
Set up Wi-Fi, if connecting to building-wide Wi-Fi.
Optional: Register your Smart Module, set up Yale Connect Wi-Fi Bridge, and install DoorSense.
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Important Notes:
The ButterflyMX app only unlocks Yale smart locks. Auto-Lock and Auto-Lock Timing (via DoorSense) are configured in the Yale Access app and not controlled by ButterflyMX.
Rename each lock from "Front Door" to its unique unit number in Lock Settings.
Limit each Yale Access "House" to ~10 locks. We strongly recommend naming "Houses" by "Building Name - 1st Fl," etc to clearly identity the building on our end.
Add ButterflyMX as Owner: Once all locks are set up, connected to Wi-Fi, if needed, and uniquely named, go to the Guest Access Tab in the Yale Access app, select "Invite via App Access," and add ButterflyMX (585-531-8349) as an owner to all locks.
Contact ButterflyMX Support: Once ButterflyMX is added as an owner to all locks, contact our Support Team at (800) 398-4416 ext. 2 (Mon-Fri: 6am-10pm ET, Sat-Sun: 8am-8pm ET) for integration completion. The locks must be mapped to your building in the ButterflyMX OS before they are available in your app.
Yale Tech Support: For Yale Access configuration issues or issues regarding your Yale Smart Lock hardware, contact Yale 24/7 Tech Support: 855-213-5841 or check out the Yale Troubleshooting Guide.
Bluetooth Mode: Wi-Fi is not required for offline/BLE operation, but all access updates (PINs, permissions) must be synced via Bluetooth using the ButterflyMX app while physically near each lock. Follow instructions here.