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How to Set Up the ButterflyMX Yale Smart Lock Integration

Context: 

The following information walks you through how to integrate your Yale smart lock with ButterflyMX

What to Do:

  1. Confirm Compatibility: Check your Yale smart lock part number against our Supported Smart Lock list. If there are any questions of compatibility, please reach out to solarch@butterflymx.com for confirmation. Please be sure to include the full part number.

  2. Network Requirements: If locks are connecting to Wi-Fi, ensure 2.4 GHz Wi-Fi utilizing 802.11b/g/n is active throughout the building.

  3. Commission via Yale Access App:

  4. Important Notes:

    • The ButterflyMX app only unlocks Yale smart locks. Auto-Lock and Auto-Lock Timing (via DoorSense) are configured in the Yale Access app and not controlled by ButterflyMX.

    • Rename each lock from "Front Door" to its unique unit number in Lock Settings.

    • Limit each Yale Access "House" to ~10 locks. We strongly recommend naming "Houses" by "Building Name - 1st Fl," etc to clearly identity the building on our end.  

  5. Add ButterflyMX as Owner: Once all locks are set up, connected to Wi-Fi, if needed, and uniquely named, go to the Guest Access Tab in the Yale Access app, select "Invite via App Access," and add ButterflyMX (585-531-8349) as an owner to all locks.

  6. Contact ButterflyMX Support: Once ButterflyMX is added as an owner to all locks, contact our Support Team at (800) 398-4416 ext. 2 (Mon-Fri: 6am-10pm ET, Sat-Sun: 8am-8pm ET) for integration completion. The locks must be mapped to your building in the ButterflyMX OS before they are available in your app.

  7. Yale Tech Support: For Yale Access configuration issues or issues regarding your Yale Smart Lock hardware, contact Yale 24/7 Tech Support: 855-213-5841 or check out the Yale Troubleshooting Guide.

  8. Bluetooth Mode: Wi-Fi is not required for offline/BLE operation, but all access updates (PINs, permissions) must be synced via Bluetooth using the ButterflyMX app while physically near each lock. Follow instructions here.

 
 

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