A PIN is a convenient and secure backup method for accessing your gated community when your phone or keys aren't available. With ButterflyMX, you can easily create, customize, and use a PIN to enter through your community's gate or entry point.

Disclaimer: PINs are meant for resident/homeowner use only. If you need to provide access to a visitor, guest, or service provider, please create a Visitor Pass for them instead. Visitor Passes offer you more control and can be issued to multiple people.

Prerequisites

• You must have a ButterflyMX account
• An iOS or Android device

How to use a PIN with ButterflyMX

Locate your PIN in the ButterflyMX app

To locate your PIN, launch the ButterflyMX app on your smartphone. Tap "Account" in the bottom right corner and select "My PIN." Tap the eye icon to reveal your current PIN.

Choose and customize your PIN

Tap "Manage PIN" to change your PIN. You can either type in a custom 6-digit code or generate one randomly. Then, press save.

Use your PIN at your community's gate or entry point

To use your PIN:

• At a Video Intercom (vehicle entry point): Tap the "PIN" icon, then enter your PIN. Tap "Enter." The intercom will chime and display a "Gate Open" (or "Door Open") message.
• At a Keypad (common at vehicle gates): Type in your 6-digit PIN followed by the # sign.

That's it! You can now use a PIN anytime you need to gain access to your community.