Context:

Managing property access has never been easier. Use the guides to learn how to add and remove residents, manage resident permissions, send building-wide messages, review time- and date-stamped door entries, create Visitor Passes and delivery PINs, and much more.

Reference Guide: ButterflyMX Role Assignment Guide

Certain individuals at a property require elevated permissions to execute their responsibilities within the ButterflyMX OS or Front Desk Station. Typically, these individuals are members of the property staff or selected tenants who oversee the access of other tenants, such as business office managers. The assigned role or roles dictate the ButterflyMX applications accessible to the individual and the actions they are authorized to perform within those applications. Only property administrators and community administrators are permitted to modify the roles of other individuals. Available Roles

By default, individuals are designated as tenants and are authorized to use the ButterflyMX mobile application. They may also be assigned the following supplementary roles:

• Property Admin: Within the ButterflyMX OS, these staff members possess the authority to manage all property access and application permissions. Each property must have a minimum of one, but no more than two, users assigned this role.
• Community Admin: Within the ButterflyMX OS, these staff members can manage property access and application permissions for individuals (staff and tenants) with more restricted roles at the property.
• Unit Admin: Within the ButterflyMX OS, these staff members are responsible for managing which tenants are associated with their specified unit, which is typical in commercial buildings with office administrators.
• Front Desk Attendant: Utilizing the Front Desk Station application, these staff members manage visitor access and facilitate communication with tenants.

Adding Administrators

Ensure that the individual is already associated with your building; otherwise, it is necessary to add them first. To add an individual, navigate to the “Tenants” section in the ButterflyMX OS, select “Add tenant,” and complete the required form. If there is no unit formally occupied by property staff, they are typically assigned a provisional unit, such as “00 (Staff).” Once the individual is affiliated with your property, you may proceed to assign a role.

1. In the “Administrators” section, select the “New admin” button.
2. On the subsequent screen, verify that the “Admin type” field displays the desired role for assignment.
3. From the “User” menu, select the individual for the role. You may input the entire or partial name to expedite the filtering of the list.
4. If assigning a “Unit admin” role, you must also select one or more units for this individual to manage.
5. Upon completion, utilize the “Save” button at the bottom of the page.

A confirmation message indicating that the new role has been successfully added will appear at the top of the page. Removing Administrators

Navigate to the tab corresponding to the role you wish to revoke. Locate the individual and utilize the “Remove” link positioned after their name.