Context:

Access points are entry locations on your property controlled by ButterflyMX hardware, such as intercoms, keypads, or access controllers. This guide will help you understand how to manage and configure your access points effectively.

What Are Access Points? 🚪

Access points represent any location on your property controlled by one of the relays, whether it's a ButterflyMX intercom, keypad, or access controller. They can represent:

• A single door (like an entryway, gate, or exit)
• Multiple doors (like a front entrance and vestibule)
• Amenity spaces (gym, pool, package room)
• Vehicle entry points

Accessing Access Points Management

To manage your access points:

1. Log into the ButterflyMX OS at user.butterflymx.com
2. Navigate to Access Management in the left sidebar
3. Click on the Access Points tab

Renaming Access Points 📝

You can easily customize how your access points appear in the ButterflyMX app and logs:

1. Go to Access Management > Access Points
2. Click on the name of the access point you want to rename
3. Update the label to something descriptive and logical
   • Examples: "East Car Gate", "2nd Street Entrance", "Lobby Elevator West"
4. Save your changes

Note: The new name will appear in both the ButterflyMX mobile app and in your access logs.

Setting Open Hours ⏰

You can configure automatic unlock schedules for specific access points:

1. Click on the access point you want to configure
2. Scroll down to find the Open Hours section
3. Set up a schedule for when this door should remain unlocked automatically
4. Configure specific days and times as needed

Example Use Cases:

• Leasing office doors open 9 AM - 5 PM, Monday through Friday
• Amenity spaces with restricted hours
• Common areas that should remain accessible during business hours

Managing Entry Methods 🔧

For each access point, you can decide which entry methods are available. You can enable or disable this method based on your security preferences and the specific access point's requirements: 

• Delivery Pass - One-time, temporary access created by residents for delivery personnel

The following entry methods can be enabled/disabled by ButterflyMX Support:

• Calling - Access via phone call or video call
• Swipe to Open - Mobile app access
• Visitor Pass - Temporary access codes
• Door PINs - Numeric codes
• Delivery Authorizations - Recurring, long-term access for known vendors created by admins for delivery personnel
• Fobs/Cards - Physical access credentials

Access Point Configuration Options

Open Duration

• Set how long the door remains unlocked after access is granted
• Default is typically 9 seconds
• Can be adjusted based on your property's needs by reaching out to ButterflyMX Support

Best Practices 💡

Naming Conventions:

• Use clear, descriptive names that residents will easily understand
• Include location details when you have multiple similar access points
• Be consistent across your property

Security Considerations:

• Review and update access point settings regularly
• Use open hours sparingly and only when necessary
• Monitor access logs to ensure proper usage

Organization:

• Group similar access points logically
• Consider resident needs when configuring entry methods
• Coordinate with your property management team on naming conventions

Need Help? 🆘

If you need assistance with access point management:

• Contact ButterflyMX Support at support@butterflymx.com
• Reach out to your Client Success Manager
• Use the help resources within the ButterflyMX OS

Remember, proper access point management enhances both security and resident convenience. Take time to configure your access points thoughtfully to create the best experience for your community! 🏠✨