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Managing Access for Multiple Buildings at a Property

Context:

If your property includes multiple buildings, you can use Access Groups in the ButterflyMX OS to ensure that users only have access to their designated building, while still allowing shared access to common areas.

Scenario Example:
Suppose you have Building A and Building B. Residents should only have access to their respective buildings, but everyone should be able to access a shared amenity, such as the Clubhouse.

 

Setting Up Access Groups for Multiple Buildings

  1. Log in to your ButterflyMX OS admin dashboard.
  2. Navigate to the Access Management section.

Step 1: Create an “All Access” Group

  • By default, there is an Access Group called “default,” which includes all devices and users.
  • You can rename this group for clarity (e.g., to “All Access”) by clicking on “default” and updating the “Group Name” field.

  • Add staff members and anyone who should have access to all devices to this group.

Step 2: Create Access Groups for Each Building

  • To create an Access Group for Building A:

  • Click + Add Access Group.
  • Enter a name for the group (e.g., “Building A”).
  • Select the devices that users in this group should have access to (e.g., Building A entrance and the Clubhouse).
  • Set any time restrictions as needed.
    If no devices are listed, you can remove the group and add devices once they are installed.

Repeat the process to create an Access Group for Building B (and additional buildings, if needed), assigning each group access to their respective building and any shared common areas, such as the Clubhouse.

Final Setup

At the end of this process, your Access Groups should look like this:

  • All Access: Staff and users who need access to all devices.
  • Building A: Residents with access to Building A and shared amenities.
  • Building B: Residents with access to Building B and shared amenities.
  • (Add more groups for additional buildings as needed.)

 

Once you've set up the Access Groups, reach out to your Client Success Manager to set up the Directory. Currently, only ButterflyMX can select which access group is displayed in the Directory.

 

Changing or Adding Access Groups for a Specific User

How to Change a User’s Access Group

  1. Go to the Tenants section.
  2. Click on the user’s name.
  3. Select Edit Tenant.
  4. Scroll to the bottom and update the user’s Access Group as needed.

 

How to Change Access Groups at the Unit Level

If you want all current and future residents of a unit to be assigned to a specific Access Group, you can set this up at the unit level. Any new user added to that unit will automatically be placed in the designated Access Group.

  1. Go to the Spaces section.
  2. Click Edit next to the relevant unit.
  3. Select the desired Access Group for the unit.