Context:
Your ButterflyMX video intercom is often the first thing a resident, visitor, or delivery person sees when they arrive at your property. This provides a unique opportunity to create a strong first impression of your property. ButterflyMX allows you to add a custom screen saver to your video intercom – so you can add an image of your logo and contact information, images of your vacant units, or maybe even a photo of your rooftop pool to entice prospective residents. Your custom screensaver can be added or changed anytime in the ButterflyMX OS. Read this article to learn how.
Features
- Add a custom screensaver to your ButterflyMX video intercom to align with your property’s brand.
- Change your custom screensaver at any time.
Prerequisites
- You must have a ButterflyMX video intercom.
- You must be an admin in the ButterflyMX OS.
Disclaimer: Your custom screensaver must match the following parameters:
- Format:
- The file must be in .jpg, .png, jpeg, or .jfif
- Next-gen intercom file dimensions:
- 8” Intercoms: 720×1280
- 12” Intercoms: 1280×800
- Legacy intercom file dimensions:
- 7” Intercoms: 600×1024
- 11.6” Intercoms: 1920×1080
How to add a custom screensaver:
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Log into the ButterflyMX OS on a computer and navigate to the proper building.
- Click ‘Inactivity Messages’
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Click ‘Inactivity Messages” from the menu on the left side of the screen.

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- Click ‘Add new’ and select ‘Custom screensaver’ from the dropdown
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Click the ‘Add new’ button in the top right corner and select ‘Custom Screensaver’ from the dropdown.

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- Upload the screensaver you would like to use
- Click ‘Choose File’ to upload the screensaver you would like to use from a file saved on your computer.
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The file must match the following parameters:
- Format:
- The file must be in .jpg, .png, jpeg, or .jfif
- Next-gen intercom file dimensions:
- 8” Intercoms: 720×1280
- 12” Intercoms: 1280×800
- Legacy intercom file dimensions:
- 7” Intercoms: 600×1024
- 11.6” Intercoms: 1920×1080
- Format:
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To prevent burn-in of images on your Intercom screen, please adhere to the following recommendations:
- Upload images that include a variety of colors or use a gradient
- Reduce whitespace wherever possible
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Consider alternating between multiple custom screensavers

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The file must match the following parameters:
- Click ‘Choose File’ to upload the screensaver you would like to use from a file saved on your computer.
- Choose the parameters for your screensaver
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You will need to choose:
- Which intercoms you would like to add the screensaver to (if you have multiple intercoms)
- The days of the week you would like the screensaver to display
- The times of day for the screensaver to display. You can also opt to have it displayed all day
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You will need to choose:
- Hit ‘Save’
- Hit ‘Save’ to publish your custom screensaver at the times of day/ days of the week you’ve selected. You can come back and change the screensaver or the settings at any time.
Please get in touch with our support team if you need assistance or have any questions.