Context:

Connecting Intercoms to Wi-Fi can be achieved through various methods. Typically, intercoms are connected via Ethernet, either directly or using a Wi-Fi to Ethernet receiver. Support can then use Canopy actions to verify the SSID and connect. However, manual steps using the keyboard are also available for technicians. Here's how:

What to do:

1. Check if Wi-Fi SSID is visible:`sudo iw dev mlan0 scan | grep SSID`
2. Connect using credentials: (Replace "SSID" and "Password" with the actual values)`sudo /usr/bin/activate\_wifi SSID Password`
3. Check if Wi-Fi is connected:`sudo iw dev mlan0 link`
4. Check if an IP address is assigned:`ifconfig`

Support teams are trained to remotely connect devices to Wi-Fi using Canopy and documented procedures. Any Support member should be able to assist with this.

If there is a need to share the Wi-Fi name and password for future reference, it can be added to case ticket notes or building notes for common occurrences. Secure credential storage is not provided, and customers should be prepared to provide their password when needed.